The importance of post-accident procedures: safeguarding drivers and operations

Posted 9 Aug 2024

At CameraMatics, preventing accidents is what we do, but the reality is that accidents are an inevitable part of the transportation industry. The way they are managed affects everyone – from drivers to fleet managers and the company as a whole. Implementing effective post-accident procedures is essential for ensuring driver well-being, vehicle safety, financial stability, and operational efficiency. Here’s a closer look at why these steps are so crucial and what they should include.

Enhancing vehicle safety with live cameras and video monitoring

Modern vehicle safety technology is critical to effective post-accident procedures. Real-time video footage provides objective evidence, capturing the events leading up to, during, and after an accident. This clarity is invaluable for understanding exactly what happened and why, protecting drivers from false claims, and safeguarding their professional reputation.

At CameraMatics, we provide comprehensive visibility over drivers and vehicles in real-time. Our systems automatically record and store all relevant data related to accidents and near misses. This ensures that when an incident occurs, fleet managers and drivers have immediate access to the necessary information, which can be key to resolving incidents accurately and preventing them from happening again.

Exoneration: driver well-being and financial savings

Having robust video recording systems in place provides a clear path to exoneration when drivers are wrongly accused of causing an accident. The presence of video evidence is particularly important in the transportation industry, where fraudulent claims are all too common, especially against large vehicles like trucks. This protection not only safeguards drivers’ careers but also alleviates the stress that typically accompanies such incidents, promoting overall well-being.

From a financial perspective, the ability to quickly exonerate a driver can lead to significant savings in legal fees, insurance premiums, and potential settlements. Maintaining a clean accident record also contributes to better insurance rates, further reducing operational costs.

Live GPS locations sending emergency services

Time is of the essence in the event of any accident. GPS technology is vital for determining the exact location of the incident and dispatching emergency services quickly. Fleet management systems equipped with GPS can immediately alert first responders, ensuring that medical aid and other necessary services reach the scene as quickly as possible.

For drivers, the swift arrival of emergency services can mean the difference between minor injuries and severe complications.

Panic button: immediate assistance

Many modern vehicles often come equipped with a panic button that drivers can use to signal for immediate help. When pressed, this button sends an alert to both fleet managers and emergency services, providing real-time information about the incident’s location and nature.

The panic button is an essential safety feature, ensuring that help is on the way as soon as an accident occurs. Integrated within the CameraMatics system, these alerts are part of a coordinated response system that ensures drivers are never alone in an emergency, offering them peace of mind and enhancing their safety.

Streamlined accident reports and electronic First Notice of Loss (eFNOL)

Accurate and timely post-accident reports are essential for documenting the details of an incident. These reports should include information such as the time and location of the accident, involved parties, witness statements, and any available video footage. Comprehensive reports are vital for insurance claims and legal proceedings.

We streamline this reporting process at CameraMatics through our driver app, which digitally manages incident reports. Pre-defined post-accident reports  capture information in real-time, reducing reliance on memory, and ensuring that all necessary details are recorded accurately.

CameraMatics Fleet Management System Post Accident Details Reporting

This includes capturing vehicle details, involved parties, third-party witnesses, and police reports. Drivers can also store additional videos and images to support the footage captured by the camera system, all of which is compiled into an electronic First Notice of Loss (FNOL).

FNOL is the initial report made to an insurance company following an accident. Prompt FNOL submission is key to expediting the insurance and claims process and can significantly reduce the financial impact of an accident.

Minimizing vehicle downtime and operational impact

Accidents happen, and when they do, getting your vehicles back on the road fast is key to keeping things running smoothly.

The trick is to tackle repairs quickly and find alternatives to fill in the gaps. Streamlining your post-accident process helps reduce downtime and keeps your operations on track. By staying on top of these steps, you can get back to business as usual with minimal fuss.

Real life example of how CameraMatics tech can be vital post-accident

Brian Beattie from McCulla - The importance of post accident procedures

Brian Beattie of McCulla highlighted a real-life situation that really brought home why installing camera systems was the best decision they have made.

“It was a Saturday morning and I received a call from one of our drivers who was in Northern France. Another driver had come across two lanes of traffic and crashed into the rear of our truck. Unfortunately, that driver was killed on impact and there were no witnesses to the incident, so the French police were looking to arrest our driver until the circumstances could be clarified.

The CameraMatics system really saved us that day for two reasons. Firstly, we had rear-facing cameras and so the system captured the whole incident. Secondly, thanks to remote access to the footage on the vehicle, we were able to access the video, download it and forward to the French authorities within the hour. The footage totally exonerated our driver and although shaken, he was able to make his way home rather than spending a day or more in a French cell.

Obviously we were concerned for our driver and wanted to make sure he was looked after, but in doing that, it also meant that we avoided significant delays as our vehicle was also released rather than being impounded.”

Reimagining road safety: a Vision Zero approach

As the transportation industry evolves, initiatives like Vision Zero are leading the charge to eliminate road fatalities and severe injuries. This movement marks a significant shift toward proactive road safety, emphasizing the prevention of accidents through better design, regulation, and technology.

Vision Zero aligns with our mission at CameraMatics – to prevent accidents before they happen.  We equip fleets with advanced safety technologies to warn drivers with audio and visual alerts helping to avert potential accidents. Our platform integrates real-time monitoring systems, driver training programs, and data-driven decision-making, all contributing to the broader goal of making roads safer for everyone.

Zero fatalities in road traffic accidents isn’t a pipedream – it’s a realistic objective. And with technology like CameraMatics we can make it happen.

The key to safer roads and smoother operations

Prioritizing robust post-accident procedures is critical for any fleet. This approach not only protects driver well-being but also streamlines operations and reduces costs.

By equipping drivers and fleet managers with the right technology and training, companies can ensure a swift, accurate response to accidents, paving the way for safer roads and more efficient businesses.

 

It’s official: CameraMatics can reduce accidents and dangerous driving by over 40%
Safeguard your fleet and minimize downtime with CameraMatics